All paid Jackson Hewitt tax returns come with our Accuracy Guarantee as a part of your FREE Basic Guarantee coverage. This entitles you to reimbursement of penalties and interest charged by a taxing authority if a Jackson Hewitt tax preparer makes a mistake completing your return.
For an additional fee, you can buy the Gold Guarantee®, and get extra, worry-free coverage.** If you are covered under the Gold Guarantee and a taxing authority notifies you of an error on your return, just contact Jackson Hewitt. After you present your Gold Guarantee certificate, we'll work with you to resolve the issue. The Gold Guarantee may provide you with a reimbursement of any additional tax liability or reduction in your refund amount up to $5,000. All of this coverage is in addition to your coverage under the Basic Guarantee included with every paid tax preparation.
Ask your tax preparer for a copy of the "Commitment to Quality" brochure that explains the terms and conditions of the guarantee.